I have a knack for speeding up tasks and smoothing out processes without compromising quality and creativity. This impacts user experiences, as seen by a 30% cut in task completion times at USCIS, as well as my work efficiency, as shown by accelerating permit set fulfillment by 50%-65% at Caddis Collaborative, exceeding firm averages.

What sets me apart? My expertise in community-based projects and co-design. I closely collaborate with users, drawing from a multitude of perspectives and needs, to design solutions that deeply resonate with a diverse user base.

Here are some achievements I am proud of:

📚 Leading Product Design on Ka Moamoa Lab’s EdTech Efforts:

As lead Product Designer on the lab's education projects, I collaborate with cross-functional teams to design culturally responsive educational solutions, such as “Kaona”, an educational role-playing game. I advocate for users, apply human-centered design to the game development process, and create engaging UI elements, design standards, and user flows, with positive feedback from 85% of test users.

🌟 Increasing User Connection Through Co-design:

At Caddis Collaborative, I led participatory design workshops with >24 clients, using user research to inform design enhancements that fostered community engagement. At Ka Moamoa Lab, I utilize co-design methods to include user and stakeholder insights in educational solutions, deepening user connection.

📈 Advancing Design Efficiency at USCIS's Asylum Branch:

As a User Experience Design Fellow, I led the overhaul of the Asylum office's design system. This involved mapping variables and creating Figma components to tackle legacy inconsistencies and heuristic challenges. I took on the role of evangelizing Figma best practices and the use of design variables through presentations and teach-out sessions, fostering shared understanding and application.

✉️ Let's connect! You can reach me at rachelbaker@gatech.edu